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      • Gold Service Plan
      • Silver Service Plan
      • Bronze Service Plan
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Call us today! (972) 636-5457

info@avsonline.com
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Audio Video SystemsAudio Video Systems
  • Portfolio
  • ProductsAt Audio Video Systems we are committed to offering the best products and services around. These are manufacturers, services and packages that we currently offer.
    • Control4 Smart Home
    • PackagesWe specialize in custom Audio / Video Systems! But if you would rather not think about all of the details and instead select a pre-designed system to have installed in you home, check out the options below. But remember, these packages (although inclusive) serve as a starting point toward getting you the ultimate home cinema experience, all of these packages can be further customized.
    • ManufacturersAt Audio Video Systems we are committed to establishing and maintaining partnerships with the best manufacturers in the industry. We are confident that the products we propose and install are designed and manufactured to meet and exceed the highest standards. After years of experience, we have hand-picked these manufacturers based on their quality, reliability, service and value for the customer.
  • ServicesDid you know that we specialize in being your one-stop-shop for all of your home’s electronics? We offer a vast array of services to help you get those systems under control. Check out the services below, but don’t be afraid to ask us if you need help with something other than what is listed.
    • Service Plans
      • Gold Service Plan
      • Silver Service Plan
      • Bronze Service Plan
    • For Builders
    • For Designers
  • Support Center

Gold Service Plan

Home ServicesService PlansGold Service Plan

Your AVS system consists of many parts – from engineered plans, wiring, installation, to hardware, software, firmware, networking and connections to your ISP or internet services. While your system does include manufacturer’s hardware warranties and our 1-year warranty on all installation workmanship, we recommend a Service Plan to insure proper performance and health of the system.

Service Plan Includes…

  • Proactive System Monitoring – we’ll know if something is not working and more often than not, we’ll fix it remotely before you even notice an issue
  • VIP Priority Scheduling – fastest service and upgrade appointments
  • Remote Service Hours – Monday through Friday, 8am – 7pm*
  • On-site Service Hours – Monday through Friday, 830am – 4pm*
  • 2-hour remote response time
  • Unlimited repairs via remote access each month
  • Monthly firmware updates for all network connected devices (excludes TVs)
  • Complimentary Site Visits for diagnosis and any repair up to 1 hour. Regular service rates apply after 1 hour
  • Remote system access – from across town to across the globe, view cameras, open or close the garage, unlock doors and control lights
  • Hardware and software support for equipment purchased and installed by us
  • Internet and Cable TV equipment troubleshooting and if possible, remote resetting of your device
  • ISP Concierge keeps you off the phone with the cable company – we’ll handle it
  • Surveillance Camera recorded footage retrieval assistance for activity at your residence
  • Lighting and Shade scene re-programming or updating
  • Parental Controls – lets you control access to your home network
  • Annual seasonal on-site system checkups including scheduled maintenance, battery replacements, lens cleaning, video, audio and security testing, calibrations   and firmware updates. Scheduled in the Fall
  • Transferable – if you sell, your Plan is transferable to new home buyer (fee applies)

Call (972) 636-5457 to activate this plan for your system.

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It's time for a smarter home! Call us to find out how: (972) 636-5457
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Audio Video Systems provides professional sales and installation services to builders, interior designers and individual clients with new construction, remodels or those simply wanting to enhance their current lifestyle.

We service Dallas, Fort Worth and the surrounding areas.

Contact Info

  • Audio Video Systems
  • 972-636-5457
  • info@avsonline.com
  • avsonline.com

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